An item may be displayed on the website which at the time of attempted purchase might be out of stock. If that is the case we will try to acquire more of the items in question and alert you if possible when we have it in stock. The customer is advised to email us requesting the specific product.
Goldsher must receive payment of your order first and this must be verified before delivery can take place. Our acceptance of a customer’s order is upon the delivery of the items to the customer’s address.
Goldsher will attempt to supply all goods to the customer within a day or two of the order being made. The maximum amount of time that an item should take to arrive to the customer should be 7 working days.
If you wish to return any of our items you may do so if the products are not damaged in any way and in a saleable condition. Products can be returned in 14 days but details must be emailed to us in advance. Goods must be returned via special delivery and proof of purchase is required to the Goldsher address which is Goldsher Jewellery, PO BOX: 51983, SW9 6YR.
We regard our customer’s private details as something very important which cannot and will not be passed to any other party.